Managing Your Account
Create an online account
Get quick and easy 24-hour access to your account for bill payments and manage your account without added fees. Sign up for Auto Pay using a Credit Card or make a one-time payment. Track your balance, due date, consumption, bill history, and payment history. Create your online account here! You must have your account number and last payment.
Office Drop-off and Night Deposit
100 S Weston Street
Fountain Inn, SC 29644
We accept cash, paper checks, money orders, and credit or debit cards.
Accepted cards: Visa | Discover | Master Card | American Express
24hr Phone Payment
After Hours Phone: 833-748-5735
24hr Online Payment
Need to pay your bill in a jiffy?
Click here for a QUICK PAY one-time payment.
Get all bill-related messages to your smartphone. We will let you know if you are past due or up for disconnection. Call the office at 864-862-0042 or enroll online.
Third-Party Disclaimer For Payments
Fountain Inn Natural Gas is not responsible for third-party payment transactions. All payments that are not made directly on our site is not guaranteed payment. The payment processing will be subject to the payment processor's terms, conditions, and privacy policies. Fountain Inn Natural Gas does not represent you if you enter into a transition with a third party. Fountain Inn Natural Gas is not responsible for fees charged by a third party. Any payment not received by the due date is subject to penalties. The privacy and security policies of the sites may differ from those of Fountain Inn Natural Gas.
Beware of websites that offer bill payment services.
Payment services often charge fees while payments are not made or credited to Fountain Inn Natural Gas for several days or even weeks. We are not responsible for the delay of payment from payment services.
Equal Payment Plan (EPP) Enrollment
Make bills more predictable by paying the same amount each month. Sign up before April for EPP. Must have 12 months of payments and good payment history. To submit a request to enroll, please complete the form.
Schedule of Fees & Charges
- Returned check fee $35
- Meter Tampering Fee $200
- Service Call Fee $35
- After Hours Service Call Fee $70
- Delinquent Account Fee $85 added at 8 am on the morning of cut off
- No reconnections 2 hours before closing
If your account is cut off for non-payment, the full balance is owed to be reinstated.
If the cut-off date is on a Monday, payment must be paid before noon on that Friday. Checks will not be accepted for payment on the day of cutoff.